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Stress-free online purchasing

Stress-free online purchasing

Avoid long shopping queues under the hot sun. All the things you need for a boat can now be purchased from the comfort of your armchair.
Order food for the boat
Avoid long shopping queues under the hot sun. All the things you need for a boat can now be purchased from the comfort of your armchair.

Do you want to save time and avoid lengthy shopping queues under the hot sun? Take advantage of the Jam Yacht Supply service. All the things you need for your happy stay at sea can now be purchased from the comfort of your armchair. You can choose from over 10 000 products through the online catalogue. Jam Yacht Supply, delivers straight to your boat in the marina.

Jam Yacht Supply is open 24 hours a day, 7 days a week. Orders are delivered to all the marinas in Croatia and for all orders over EUR 100, delivery is free of charge .

Buy food on board online and without worries

A wide variety of quality products

In the online Jam Yacht Supply catalog, you'll find everything you can think of! From classic food, ready-made meals, organic food to hygiene products, pencil batteries, cleaning products, various souvenirs or high-quality delicacies. There are over 10,000 products in the online store divided across 19 main categories.

Ordering goods online

Just select the goods you want to place them in the virtual shopping cart. Once you complete the purchase process, the goods are ordered. Jam Yacht Supply will deliver all the ordered products on the delivery day you agree on. If for some reason they are unable to deliver any of the products, they will contact you by phone or e-mail and offer a replacement solution or, if that isn't to your satisfaction, they will cancel the product from your order. 

All goods should be ordered at least 48 hours before the specified delivery date. However, in extreme situations, you can place an order to be delivered in less than 48 hours, but only after prior agreement with customer support.

The catalogue of goods is available online, 24 hours a day, 7 days a week!

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Transport of goods

The goods are packed in such a way that they are protected against any possible damage during transit. Immediately upon receiving the order, the customer should report any damages and file a complaint. The cost of the damaged product will be deducted from the final purchase price for the order. The corrected invoice will be delivered to the customer within a mutually agreed timeframe.

Unfortunately, the seller cannot take later claims into account .

Food on board a yacht

Payment Terms

You pay Jam Yacht Supply for the ordered goods in a manner of your choosing, described below.

1. Pay the entire amount via the internet
Accepted forms of payment:

  • Credit Card (Eurocard/Mastercard, Diners Club, Visa, American Express)
  • Payment by bank transfer

2. Pay 30% of the total amount via the internet and the remainder after delivery
Accepted forms of payment:

  • Cash
  • Credit Card (Eurocard/Mastercard, Diners Club, Visa, American Express)

Delivery of goods

Delivery costs depend on the value of the ordered products. The price includes the purchase of ordered products, packaging and delivery to the place you choose. The shipping cost is HRK 200 (EUR 27) for orders less than HRK 750 (EUR 100). Orders over HRK 750 are delivered free of charge.

Buy food on board online and without worries

Returns and Claims

In the case of returning goods, you should notify Jam Yacht Supply the reason of the complaint, either by e-mail, by telephone or in writing.

You have the right to return goods in the following cases:

  • you received goods you did not order
  • you received goods that have gone past their sell-by date
  • you received damaged or otherwise defective goods

You should check the delivered goods upon delivery. Check that the delivered goods match those described in the invoice, and if something is missing, inform the delivery person as the company cannot accept claims after a delivery has been accepted. If you find any fault with your order, the driver will compile a written record of the required changes that you will be asked to sign.

If Jam Yacht Supply is unable to deliver a substitute product, your payment for those goods will be refunded.

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