Inquiries according to boat charter phases
Before booking
- To charter a boat, a valid skipper's licence is required. If you don't have one, you have the option to rent the boat with a professional skipper. Simply indicate this when you make your booking enquiry, and we will be happy to match you with a qualified skipper.
- The answer to this question can be complex, as licensing requirements differ depending on the country where you plan to charter a boat. For instance, a licence that is accepted in one country may not be recognised in another. Additionally, some countries require that you hold a licence issued by your own country of residence. For a comprehensive understanding of the various types of skipper's licences and their international validity, please consult our Guide to International Skipper's Licences.
- Yes, we can verify the validity of your licence with the charter company. Please scan and send us your ID for this process. Find out more about the validity of skipper's licences in our guide.
On each boat's dedicated page on our website, you'll find a section labelled 'Basic Parameters'. This includes technical specifications, equipment, and pricing information.
Our pricing packages offer various terms and benefits under which the boat can be chartered. Detailed information is available on this page. Choose your desired pricing package from the boat's dedicated page prior to finalising your booking.
- The Economy Package guarantees you an unbeatable price on the market. The Premium Package includes BASIC deposit insurance and offers flexible payment and partial refund options.
- Insurance is included in some of our pricing packages. The Premium package, for instance, includes BASIC deposit insurance. You can also upgrade to EXTRA deposit insurance for an additional fee. See our insurance price list for details.
- Opting for EXTRA insurance lowers your deductible to only 10% of the deposit amount in case of a claim, as opposed to the 20% deductible with BASIC insurance. Additionally, EXTRA coverage includes insurance for secondary sails and liability protection. For a full breakdown of deposit insurance options, please refer to our detailed guide.
- If you opt for EXTRA deposit insurance, you'll only pay the difference between the BASIC and EXTRA insurance rates. For instance, with a refundable deposit of €2,000, BASIC insurance costs €94, whereas EXTRA insurance is €205. The difference you'd pay is €111. For more details, refer to our insurance price list.
- While not obligatory, we strongly recommend considering cancellation insurance, particularly for bookings made well in advance. Unforeseen events can disrupt your plans and lead to financial losses. Check out 7 reasons why it pays to take out cancellation insurance.
The cost of cancellation insurance is 5.5% of the total boat rental fee. More details are available here.
- After making your initial payment or deposit, our customer support team will email you all the necessary insurance documents.
- For the smoothest experience, specify any additional services you'd like when you initially accept our offer. Alternatively, email us at support@yachting.com to add these services later.
- Confirmation of your booking is secured upon receipt of the first payment by the deadline specified in your contract.
- Absolutely, you'll receive a payment link via GoPay in your contract email. Reminders for subsequent instalments will also contain this link.
- Yes, both payment options are possible. Bank details can be found in the contract.
- Tourist tax typically ranges between €1.33 and €2 per person per day and is payable directly at the marina upon arrival.
- No, the tourist tax is a separate charge payable at the marina when you pick up the boat.
- You should complete the Crew List approximately 14 days before your journey starts. You'll receive an email link to complete it; please submit it at least one week prior to your charter.
During booking
- Physical signatures are not required; your first payment serves as your contract confirmation.
- To secure your booking, ensure your initial payment reaches us by the deadline specified in your contract. If you pay via an online payment gateway, we will receive your payment immediately. If you pay by bank transfer, we only need a bank transfer confirmation to confirm your booking.
- Yes, you'll receive an email confirmation once we've successfully processed your payment.
- Changes to your order can be made up until your departure. Availability and specific terms are subject to the charter company's policies, and cancellation conditions will apply.
- Contact our customer support at support@yachting.com.
- Yes, please provide us with your flight details and expected arrival time so that we can coordinate the transfer with the charter company.
After payment of the deposit
- Information regarding subsequent payments can be found in your contract. We'll send you a reminder email 14 days before your next instalment is due. As standard, payments are split into a 50% deposit/50% top-up. The second instalment is usually due 6 weeks before sailing.
- Yes, you will receive an email notification and a link to the online GoPay payment gateway before your next payment is due. We'll send you a reminder email 14 days before your next instalment is due. The second instalment is usually due 6 weeks before sailing.
- One week before your journey, you'll receive an email containing essential marina information, important contacts, and other useful guidance.
- In this case, we will follow the cancellation conditions of the charter company or, if applicable, the cancellation insurance. In the event of a timely cancellation, the boat may be resold and you will receive a refund.
At the marina
- Have your skipper's licence, contract, and a valid ID ready for verification upon arrival at the marina.
- Prices for additional services can be found on each boat's page. Under the 'Basic Parameters' section you will find a link to detailed information. The price on our website does not include transit log, tourist tax and other additional services.
- In most cases, yes. However, it is always a good idea to check with the charter company.
- If you opt not to pay the full refundable deposit, you may request a partially refundable damage waiver. This means you might pay, for example, €200 as a non-refundable deposit and €250 as a refundable deposit. Note that damage waivers are not covered by Deposit Insurance, which may be part of your charter price or an extra service.
Whether you're new to boat chartering or a seasoned veteran, our detailed guide on marina check-in and boat handover procedures has got you covered. It provides insights on what to anticipate and how to prepare for a smooth experience.
When you take over the boat, you must carefully inspect it and make sure it is in good condition. We have a descriptive list of 20 things to look for on the boat's exterior, interior and equipment. Download this PDF inventory to check off the items you have checked off.
Inquiries by relevance to the topic
Captain's passes
- To charter a boat, a valid skipper's licence is required. If you don't have one, you have the option to rent the boat with a professional skipper. Simply indicate this when you make your booking enquiry, and we will be happy to match you with a qualified skipper.
- The answer to this question can be complex, as licensing requirements differ depending on the country where you plan to charter a boat. For instance, a licence that is accepted in one country may not be recognised in another. Additionally, some countries require that you hold a licence issued by your own country of residence. For a comprehensive understanding of the various types of skipper's licences and their international validity, please consult our Guide to International Skipper's Licences.
- Yes, we can verify the validity of your licence with the charter company. Please scan and send us your ID for this process. Find out more about the validity of skipper's licences in our guide.
Boat selection, booking, contract
- On each boat's dedicated page on our website, you'll find a section labelled 'Basic Parameters'. This includes technical specifications, equipment, and pricing information.
- You should complete the Crew List approximately 14 days before your journey starts. You'll receive an email link to complete it; please submit it at least one week prior to your charter.
- Confirmation of your booking is secured upon receipt of the first payment by the deadline specified in your contract.
- One week before your journey, you'll receive an email containing essential marina information, important contacts, and other useful guidance.
- Physical signatures are not required; your first payment serves as your contract confirmation.
- Changes to your order can be made up until your departure. Availability and specific terms are subject to the charter company's policies, and cancellation conditions will apply.
- In this case, we will follow the cancellation conditions of the charter company or, if applicable, the cancellation insurance. In the event of a timely cancellation, the boat may be resold and you will receive a refund.
All about prices and payments
- Our pricing packages offer various terms and benefits under which the boat can be chartered. Detailed information is available on this page. Choose your desired pricing package from the boat's dedicated page prior to finalising your booking.
- The Economy Package guarantees you an unbeatable price on the market. The Premium Package includes BASIC deposit insurance and offers flexible payment and partial refund options.
- To secure your booking, ensure your initial payment reaches us by the deadline specified in your contract. If you pay via an online payment gateway, we will receive your payment immediately. If you pay by bank transfer, we only need a bank transfer confirmation to confirm your booking.
- Yes, you'll receive an email confirmation once we've successfully processed your payment.
- Absolutely, you'll receive a payment link via GoPay in your contract email. Reminders for subsequent instalments will also contain this link.
- Yes, both payment options are possible. Bank details can be found in the contract.
- Information regarding subsequent payments can be found in your contract. We'll send you a reminder email 14 days before your next instalment is due. As standard, payments are split into a 50% deposit/50% top-up. The second instalment is usually due 6 weeks before sailing.
- Yes, you will receive an email notification and a link to the online GoPay payment gateway before your next payment is due. We'll send you a reminder email 14 days before your next instalment is due. The second instalment is usually due 6 weeks before sailing.
- In most cases, yes. However, it is always a good idea to check with the charter company.
- If you opt not to pay the full refundable deposit, you may request a partially refundable damage waiver. This means you might pay, for example, €200 as a non-refundable deposit and €250 as a refundable deposit. Note that damage waivers are not covered by Deposit Insurance, which may be part of your charter price or an extra service.
Prices for additional services can be found on each boat's page. Under the 'Basic Parameters' section you will find a link to detailed information. The price on our website does not include transit log, tourist tax and other additional services.
- Insurance is included in some of our pricing packages. The Premium package, for instance, includes BASIC deposit insurance. You can also upgrade to EXTRA deposit insurance for an additional fee. See our insurance price list for details.
- Tourist tax typically ranges between €1.33 and €2 per person per day and is payable directly at the marina upon arrival.
- No, the tourist tax is a separate charge payable at the marina when you pick up the boat.
Insurance
- We offer comprehensive services and so we are happy to arrange Deposit Insurance in the BASIC or EXTRA variant, Cancellation Insurance or Travel Insurance. Some insurances are included in different price packages.
- Opting for EXTRA insurance lowers your deductible to only 10% of the deposit amount in case of a claim, as opposed to the 20% deductible with BASIC insurance. Additionally, EXTRA coverage includes insurance for secondary sails and liability protection. For a full breakdown of deposit insurance options, please refer to our detailed guide.
- If you opt for EXTRA deposit insurance, you'll only pay the difference between the BASIC and EXTRA insurance rates. For instance, with a refundable deposit of €2,000, BASIC insurance costs €94, whereas EXTRA insurance is €205. The difference you'd pay is €111. For more details, refer to our insurance price list.
- While not obligatory, we strongly recommend considering cancellation insurance, particularly for bookings made well in advance. Unforeseen events can disrupt your plans and lead to financial losses. Check out 7 reasons why it pays to take out cancellation insurance.
- The cost of cancellation insurance is 5.5% of the total boat rental fee. More details are available here.
- After making your initial payment or deposit, our customer support team will email you all the necessary insurance documents.
Extras
- For the smoothest experience, specify any additional services you'd like when you initially accept our offer. Alternatively, email us at support@yachting.com to add these services later.
- Contact our customer support at support@yachting.com.
- Yes, please provide us with your flight details and expected arrival time so that we can coordinate the transfer with the charter company.
In the marina
- Have your skipper's licence, contract, and a valid ID ready for verification upon arrival at the marina.
Whether you're new to boat chartering or a seasoned veteran, our detailed guide on marina check-in and boat handover procedures has got you covered. It provides insights on what to anticipate and how to prepare for a smooth experience.
When you take over the boat, you must carefully inspect it and make sure it is in good condition. We have a descriptive list of 20 things to look for on the boat's exterior, interior and equipment. Download this PDF inventory to check off the items you have checked off.